Learn how MM is keeping your Waste Program running during COVID-19

At Material Management, we believe your waste program is an integral and necessary component of your business. We made a commitment to our customers to be their full-circle waste and sustainability partner, and that promise remains constant. We believe that now more than ever, it’s critical that we make it possible for you to continue your operations and help you respond to the unique demands that you may be facing as a result of the COVID-19 pandemic.

The health and safety of our customers and employees are our number one priority

There is nothing we care about more than the safety of you and our employees. This year, COVID-19 has impacted every aspect of our lives. We want to assure you that even during this challenging time, Material Management is taking every precaution to keep both you and our employees safe while maintaining service continuity. Our leadership is closely monitoring the guidance from the Center for Disease Control in the United States (CDC), and The Public Health Agency of Canada (PHAC) as well as local and federal health authorities to ensure we maintain the most accurate information necessary to protect our customers and employees.

We are not always in the office, but we are always available

In compliance with local mandates, we have at times been required to make the shift to fully remote work. Material Management’s commitment to technology investment makes us uniquely capable to seamlessly make this transition with zero loss in service capability or quality. As always, we are available every day during or normal operating hours via phone and email.

We have made contingency plans for emergency interruptions

As part of our commitment to service continuity, Material Management is making contingency plans for every component of your waste program. We have identified alternative haulers and services in the event your current arrangement becomes unavailable due to COVID-19 interruptions. Feel free to give us a call — every Material Management account representative is trained to react to unforeseen circumstances and are equipped to make quick adjustments to ensure your service continues uninterrupted.

Standard Operating Procedures have been extended to include new COVID-19 guidance

In order to ensure the safe continuation of service, Material Management have extended our Standard Operating Procedures relating to waste handling to adhere to the safety guidelines of local and federal health authorities. We also require that all of our partners, suppliers take similar precautions.

We will get through this together

Material Management made a commitment to all our customers to be their complete waste management partner. Despite the additional challenges of COVID-19 our dedication to your waste program remains constant. We are available to resolve any issues that may arise due to the coronavirus pandemic as well as normal operational issues. Please don’t hesitate to contact us. Together we can ensure your waste program continue to operate uninterrupted.